Commercial Cleaning Services in Melbourne
SCS Group is a leading provider of commercial cleaning services in Melbourne and Australia wide. We work with our customers to codesign a scope of work that delivers truly integrated cleaning solutions for you and your business. We’re here to add value and have a team of experts who are experienced, passionate and committed to achieving high-quality outcomes for our clients.
- Effective and Transparent Communication
- Innovative Cleaning Technology
- An Expert Team With a National Presence
Every SCS Group customer has a dedicated account manager. It's their sole responsibility to ensure all of your cleaning and maintenance needs are met. Here at SCS Group, we value building long-term relationships with our clients.
We utilise a combination of relationships, reporting and technology to provide a completely transparent and compliant customer-centric cleaning service that can be relied upon. Our account managers create genuine, two-way, open communication.
When you work with us, we respect and appreciate your decision to engage with SCS Group, and as a result, we’re committed to providing excellent professional commercial cleaning services. Our team of highly experienced cleaners are here to ensure you have clean and hygienic commercial spaces.
At SCS Group, we leverage technology to make cleaning and maintenance easy for our customers. When you work with us, you have full access to our digital portal. Here, you’ll have access to a live account dashboard with real-time tracking and reporting. From our portal, you will be able to find all your contract and site information, process service requests, manage online billing, and verify time and attendance.
In addition to our customer portal, we also use state-of-the-art equipment, including i-mop driverless scrubbers, as well as electrostatic sanitising & autonomous UV-C disinfecting.
SCS Group has 3000 staff members providing integrated commercial cleaning services across Australia. In addition to our dedicated account management and support team, our experienced cleaners are here to support your business and take genuine pride in ensuring your business always presents at its best.
We invest in our processes and our people. We ensure all staff receive ongoing training tailored to the needs of our clients. We also have a continuous quality improvement framework that is underpinned by our triple ISO accreditations for QMS ISO, EMS ISO and OH&S ISO.
Operating across more than 1800 sites across Australia, SCS Group has developed a sustainable and robust methodology to provide our clients with holistic cleaning solutions. With 15 years of experience in the industry, we pride ourselves on offering industry-leading commercial cleaning services in Melbourne.
Retail and Office Cleaning Melbourne
We have earned the trust of more than 350 retail and office spaces across the nation, boasting a retention rate of 98.5%. Some of Melbourne’s biggest brands including IOOF and Zimmermann have chosen us as their preferred commercial cleaners.
We routinely develop customised cleaning plans for each of our clients to ensure that retail and office spaces are as clean and hygienic as possible. By leveraging the latest technology, we also offer ad-hoc cleaning solutions in Melbourne and rural Victoria.
School and Childcare Cleaning Melbourne
By servicing over 500 Australian sites in the education sector, we have an abundance of first-hand knowledge of the operating environments of schools and education facilities. Our expert team is trained to provide comprehensive cleaning services while keeping staff and students safe on campus.
We have teamed up with childcare, schools, colleges, and universities to provide safe and hygienic environments. Facilities such as Guardian trust us to be their school cleaners in Melbourne so they can focus on educating the next generation.
Aged Care Cleaning Melbourne
At SCS Group, we understand that cleanliness plays a pivotal role in the wellbeing of aged care patients and staff. We invest in training our staff and acquiring the latest technology to ensure that we can provide our clients with the very best cleaning results.
We are confident that we will exceed the expectations of our clients and develop long-term partnerships. Our goal is to continuously improve our services and cost efficiencies to be the number one aged care cleaners in Melbourne.
Hospitality and Restaurant Cleaning Melbourne
While working with brands like 4 Pines Brewing Co, Guzman y Gomez and YOMG, we have accrued vast experience as commercial restaurant cleaners. We can easily navigate the various spaces and equipment within each hospitality location to provide the very best hospitality cleaning in Melbourne.
We offer cleaning services to restaurants, pubs, clubs, and food chains without interrupting operations. Our account managers and expert staff work with venue managers to provide a hygienic environment for venue patrons.
We provide commercial cleaning services for a range of industries in Australia
The commercial cleaning services that we provide enable SCS Group to have a social impact across Melbourne and Victoria
We've hit a strike with Tenpin Bowling Australia
The Tenpin Bowling Australia and its outstanding community programs are proud partners of SCS Group. We think that sports have the ability to strengthen a sense of community, and we hope that this relationship will help us spread that belief throughout the country. It is an honor to sponsor initiatives like Bowl Patrol, which provide inclusive opportunities for all Australians while also introducing the younger generation to the joys of bowling.
SCS Group proudly supports our veterans with Melbourne Legacy
We are focused on making a positive impact within the community, and we are proud to support the incredible work that Melbourne Legacy does to honor and support the families of our veterans.
SCS Group was able to take part in and sponsor this yearly sporting event, which opened up new avenues for promoting disability sports in Victoria and having a beneficial impact on our community.
Our Commercial Cleaning Locations
Adelaide
Brisbane
Canberra
Darwin
Hobart
Melbourne
Sydney
Frequently Asked Questions
Looking for general information about our Commercial Cleaning services? SCS Group is here to help.
1. What is the difference between commercial and domestic cleaning?
Commercial cleaning involves services tailored for businesses and large-scale facilities, focusing on maintaining cleanliness in offices, retail spaces, and industrial environments. It often requires specialised equipment and techniques to handle high-traffic areas and specific industry standards. In contrast, domestic cleaning is designed for residential properties, addressing everyday household cleaning tasks such as dusting, vacuuming, and sanitising personal living spaces. The primary difference lies in the scale, scope, and specific requirements of the cleaning tasks.
2. What does commercial cleaning cover?
Commercial cleaning typically covers a wide range of services designed to maintain cleanliness and hygiene in business environments. This includes general office cleaning, carpet and floor care, window cleaning, restroom sanitation, and waste removal. Specialised services such as deep cleaning, upholstery cleaning, and disinfection may also be included, depending on the needs of the business. By ensuring a clean and healthy workspace, commercial cleaning services help improve employee productivity and create a positive impression for clients and visitors.
3. What is the difference between cleaning and commercial cleaning?
Cleaning generally refers to the routine tasks of tidying up and maintaining cleanliness in a home or small office, such as dusting, vacuuming, and mopping. Commercial cleaning, on the other hand, involves more specialised services tailored for larger spaces like offices, retail stores, and industrial sites, often requiring advanced equipment and techniques to handle high-traffic areas and specific industry standards.
4. How much does commercial cleaning cost?
The cost of commercial cleaning in Australia varies depending on factors such as the size of the premises, the type of cleaning required, and the frequency of service. For a more accurate quote, it's best to contact SCS Group for a customised estimate.
5. Are commercial cleaning companies certified for their services?
Yes, commercial cleaning companies often hold quality certifications. SCS Group, for example, is triple ISO certified, demonstrating their commitment to high standards in quality management (ISO 9001), environmental responsibility (ISO 14001), and occupational health and safety (ISO 45001). This ensures clients receive reliable, environmentally conscious, and safe cleaning services.
6. Do commercial cleaning companies typically use their own in-house cleaning staff or hire external contractors?
There are generally three main ways commercial cleaning companies organise their cleaning staff: direct employment, a combination of employed and contracted staff, and fully contracted teams. The choice between these often comes down to factors such as the complexity of the cleaning tasks, the required level of security, and the scheduling needs of the client. SCS Group offers a comprehensive approach, utilising directly employed, hybrid, and contracted teams. This flexibility enables us to align our staffing strategy with each client's specific needs, ensuring optimal coverage for their required shift times and service durations.
7. What is a periodical chart in commercial cleaning?
Effective cleaning planning involves schedules outlining task timing and quality checks, developed with the client. SCS Group uses a chart created with your team that shows when tasks are executed, checked, and completed.
8. How do commercial cleaning companies ensure effective communication regarding scheduling, service updates, and addressing client concerns?
Effective communication is key for cleaning companies, often involving regular updates and clear task assignments. SCS Group prioritizes communication via quarterly business briefings, weekly toolbox talks, site training, safety alerts, and duty schedules.
9. What periodical services do commercial cleaners usually offer besides regular cleaning?
Clients often bundle services with commercial cleaning for efficiency and one contact. Common add-ons are waste, grounds, pests, hygiene, and maintenance. SCS Group in Australia offers this, with many clients combining our cleaning with waste management, gardening, pest control and general maintenance.
10. Do commercial cleaning companies typically audit their cleaning services?
Quality checks are common in commercial cleaning. SCS Group in Australia audits all sites and invites your representative to join for a transparent process.
11. How do commercial cleaning companies verify who is cleaning a client's premises?
Ensuring the security of client premises is a top priority for commercial cleaning companies. Measures such as staff induction, background checks, and controlled site access are often implemented. SCS Group has robust security protocols. Every member of our team is inducted, police checked, and their identity is verified. Furthermore, our site access system only allows approved workers to scan in, providing a secure environment for our clients.
12. Is environmental compliance a requirement for commercial cleaning companies?
Commercial cleaning services are expected to use equipment and chemicals that adhere to environmental regulations. SCS Group ensures full compliance with all necessary standards for our equipment and chemicals. Furthermore, our ISO 14001 certification demonstrates our commitment to a comprehensive environmental management system and our ongoing efforts to minimise our environmental impact.
13. How do commercial cleaning companies approach operational planning, including aspects like scheduling, task allocation, and resource management?
Commercial cleaning plans typically detail cleaning frequency (daily, weekly, monthly). SCS Group includes a site-specific scope of service with daily, weekly, monthly, and yearly tasks in our service agreement.
Meet Our Victoria State Manager
Sandy Permall
State Operations Manager VIC - TAS
