An office should be cleaned daily to maintain a healthy and productive work environment. Regular cleaning helps reduce the spread of germs, improve air quality, and create a welcoming atmosphere for employees and clients. Consider professional cleaning services for thorough sanitation and to ensure all areas, including high-touch surfaces, are properly disinfected.

Office cleaning services are highly customisable to meet your specific needs. SCS Group includes general cleaning (dusting, vacuuming, mopping), kitchen and restroom sanitation, and waste removal. We also offer specialised services like deep cleaning, carpet cleaning, window cleaning, and floor scrubbing. Our approach is to create a tailored plan that ensures every area of your office is hygienic, presentable, and well-maintained.

Yes, SCS Group prioritises assigning a consistent cleaning team to your office. This allows our cleaners to become familiar with your specific requirements and work more efficiently. By building a long-term relationship, we ensure a more thorough and reliable service that meets your expectations every time.

While the terms are often used interchangeably, "janitorial services" typically refer to the daily, routine maintenance tasks that keep a building clean and well-maintained. This includes duties like emptying trash bins, restocking restrooms, and cleaning common areas. "Office cleaning" is a broader term that can include these daily tasks, but also often encompasses more detailed or less frequent services. SCS Group's integrated approach combines the best of both, providing day-to-day janitorial services to maintain a consistent level of cleanliness, along with periodic, in-depth cleaning services.

The fastest way to clean an office building is to implement a systematic approach, starting with decluttering and organising spaces. SCS Group achieve this by using a dedicated team of professional cleaners who can work simultaneously in different areas, using high-quality cleaning equipment and eco-friendly products. Prioritise high-traffic areas and ensure regular maintenance to keep the office consistently clean and efficient.

No, commercial cleaning and office cleaning are not the same. Commercial cleaning encompasses a broader range of services and can include cleaning for various types of businesses such as retail stores, warehouses, and medical facilities. Office cleaning is a subset of commercial cleaning, specifically focused on maintaining cleanliness in office environments.

Commercial cleaning companies often assign a dedicated point of contact to each client to ensure clear communication and efficient issue resolution. This account manager typically is the primary contact for all inquiries and will conduct regular site visits. At SCS Group in Australia, all client sites, regardless of size, are allocated a dedicated Customer Service Manager as their primary point of contact. This manager is your 24/7 go-to person for any and all queries and will visit your site at a mutually agreed-upon frequency.

Cleaning companies often provide reports tailored to client needs, sometimes online. SCS Group offers customisable monthly reporting, including weekly informal checks and detailed monthly audits, available live in your client portal.

Cleaning companies usually give their workers basic training on how to do the job and what's expected. At SCS Group, all our staff go through a mandatory training course where they have to show they can do the cleaning tasks and also understand the rules in writing.