Client Portal
Contact us

Accommodation & hotel cleaning services

SCS Group has had many years of experience with hotel cleaning and housekeeping services. Our experience spans from small 20-room adjoining pub accommodation to 300-room, multi-leveled facilities.

We understand the wants and needs of business owners to provide guests with the best experience possible. With our services, your team can focus on putting their time and energy into creating an enjoyable guest experience.

Get a quote now
1300 66 46 47

What to expect from our accommodation and hotel cleaning services

SCS Group delivers accommodation and hotel cleaning services designed to support guest experience, presentation and operational efficiency. Our teams work across properties of all sizes, maintaining consistent standards that align with your brand and service expectations.

Guest experiences are imperative to any business with accommodation, we’ve seen firsthand how it can elevate the experience.

Our team is hired on the basis of our values, ensuring their values align with ours. As a result, each team member values the guest experience as much as you do.

We understand the hospitality industry has a unique schedule. That’s why we designate a dedicated account manager to codesign a scope of work that fits your budget and needs.

 

When you work in accommodation, like us, you work in customer service. It’s something that both us and our staff take pride in. We’re here to be a pillar of support that you can lean on to ensure you focus on your organisation.

Customer service is key to providing guests with the best experience. SCS Group’s client portal ‘Smart Connect’ allows you to communicate with your dedicated account manager and get real-time access to:

  • Time and attendance
  • Invoices and statement
  • Live quality auditing
  • Digital contract and site Information
  • Spend tracking and Online billing
  • Digital service requests

Technology supporting accommodation and hotel cleaning services

It’s our priority to provide streamlined, effective communication with our customers. We’re here to provide accommodation and hotel cleaning services, and our solutions answer your unique cleaning challenges. Using the latest technological innovations, our team works alongside you to codesign a scope of work that addresses your challenges and concerns.

The SCS Group Team convenes at a table, surrounded by a wall, fostering teamwork and communication among members

Our approach to accommodation and hotel cleaning and service delivery

We understand the demands of hospitality environments, where timing, flexibility and attention to detail directly impact guest experience. SCS Group delivers accommodation and hotel cleaning services supported by structured processes, trained teams and consistent standards across guest rooms, public areas and back-of-house facilities.

With over 17 years’ experience in hotel cleaning and integrated services, we provide a dedicated account manager as your single point of contact, ensuring clear communication, responsive service and alignment with your daily operations.

Ad hoc and periodical commercial cleaning services

In addition to our core commercial cleaning and integrated facilities services, SCS Group delivers a range of ad hoc and periodical services including window cleaning, floor stripping and sealing, deep cleaning, steam cleaning, scrubbing, consumables supply and builders cleans.

Window cleaning

Our windows cleaning services as customizable to meet your specific needs, whether you need a one-time cleaning or regular window cleaning services.

Strip and sealing

Our strip and sealing service goes above and beyond. We use a multi-purpose process that includes stripping away old layers of sealant, cleaning the floor thoroughly, an then applying a fresh layer of sealant.

Impact / deep cleaning

Our deep cleaning services are designed to remove dirt, grime, and other contaminants, leaving your business looking and feeling like new.

Steam cleaning

Steam cleaning services for carpets, upholstery, tile and grout, and other hard surfaces.

Scrubbing

We offer scrubbing services for floors, walls, and other hard surfaces to provide prompt deep cleaning solutions.

Builders cleaning

We understand that construction sites can get messy and cluttered. Our builders cleaning services are designed to remove debris, dust, and other contaminants, leaving your construction site ready for its next phase.

General cleaning

We understand that every business has different cleaning needs. Our General cleaning services are designed to keep your business clean and is tailored to your specific requirements.

Consumable cleaning supplies

We offer a wide range of cleaning supplies to meet all your cleaning needs.

Trusted by leading brands for accommodation and hotel cleaning services

Many recognised organisations trust SCS Group to deliver reliable accommodation and hotel cleaning services, supported by consistent standards, experienced teams and responsive service delivery.

QT Hotels & Resorts logo with a prominent "Q" displayed in black and white against a captivating black and white backdrop. The text "QT Hotels & Resorts" appears alongside the logo, representing a collection of luxurious boutique accommodations known for their art, design, and lifestyle experiences in Australia and New Zealand.
Endeavour Group logo depicting a sun in black and white with rays emanating from it on a white background. The text "endeavour" is displayed above the sun, and "group" is positioned below. The logo represents the company's focus on responsibility and positive impacts in its operations.
ALH Hotels Logo - A Hospitality Cleaning Partnership with SCS Group
Park regis concierge apartments logo
Park regis concierge apartments logo
Vue Apartments logo with the word "apartments" in black letters on a white background. The logo represents a stylish and convenient living experience near Shopping Centres, Royal Geelong Yacht Club, waterfront restaurants, and cultural attractions. Additional elements like the rusty letter "e" and the letters "na" and "wine" add visual interest to the composition.
Nightcap Hotels logo on a vibrant red background. The logo includes the word "Night" in bold, capitalized letters, "HOTELS" below it in a slightly smaller font, and "cap-" with a hyphen. The logo represents quality, affordability, and comfort at over 75 locations across Australia.
"Crowne Plaza Hotel & Spa Logo - A Cleaning Partnership with SCS Group
Hotel Challis logoElegant and affordable boutique experience at Hotel Challis, Potts Point.
Australian Venue Co. Limited Logo - Crafting Hospitality Solutions
Hotel Geelong logo with the text "HOTEL GEELONG" in uppercase letters on a white background. A gold letter "R" enclosed within a circle is positioned towards the center-left of the image. The logo represents contemporary accommodation and vibrant entertainment offerings at Hotel Geelong.

Accommodation & hotel cleaning services across Australia and New Zealand

SCS Group delivers accommodation & hotel cleaning services across major cities in Australia and New Zealand. Select your location to explore our local capabilities and service coverage.

Accommodation & hotel
cleaning

Adelaide

Accommodation & hotel
cleaning

Brisbane

Accommodation & hotel
cleaning

Canberra

Accommodation & hotel
cleaning

Darwin

Accommodation & hotel
cleaning

Hobart

Accommodation & hotel
cleaning

Melbourne

Accommodation & hotel
cleaning

New Zealand

Accommodation & hotel
cleaning

Perth

Accommodation & hotel
cleaning

Sydney

Accommodation and hotel cleaning services capability statement

Download our accommodation and hotel cleaning capability statement to learn more about our services, approach and experience across hospitality environments.

Person reviewing an analytics dashboard on a large monitor with graphs, charts, and metrics.

SCS Group sponsors good causes in Australia

We’ve hit a strike with tenpin bowling Australia

The Tenpin Bowling Australia and its outstanding community programs are proud partners of SCS Group. We think that sports have the ability to strengthen a sense of community, and we hope that this relationship will help us spread that belief throughout the country. It is an honor to sponsor initiatives like Bowl Patrol, which provide inclusive opportunities for all Australians while also introducing the younger generation to the joys of bowling.

Tenpin Bowling partnership

SCS Group proudly supports our veterans with Melbourne legacy

We are focused on making a positive impact within the community, and we are proud to support the incredible work that Melbourne Legacy does to honor and support the families of our veterans.

SCS Group creates positive impact with Disability Sport & Recreation in Victoria

SCS Group was able to take part in and sponsor this yearly sporting event, which opened up new avenues for promoting disability sports in Victoria and having a beneficial impact on our community.

About SCS Group

Australia's trusted commercial cleaning specialists, backed by 17+ years of experience

SCS Group is a wholly Australian-owned commercial cleaning company operating across every major city in Australia and New Zealand. Our teams combine nationally consistent service standards with locally managed account delivery, giving clients the reliability of a national operator with the accountability of a local partner.

Learn more about SCS Group
ISO-9001

ISO 9001 Quality Management

ISO 9001 provides a framework for consistent quality management, supporting clear service standards, performance monitoring and continuous improvement.

ISO-14001

Environmental management systems

ISO 14001 provides a framework for managing environmental impacts and improving environmental performance.

ISO-45001

Safety management systems

ISO 45001 provides a framework for identifying and managing workplace health and safety risks.

SCS-commercial-cleaning-Sedex-certified-1

Sedex Certified

This globally recognised ethical audit reflects our commitment to responsible business practices, fair labour standards, sustainable operations and community expectations.

Accommodation and hotel cleaning client testimonials

Hear what our clients say about our accommodation and hotel cleaning services and the results we deliver across their workplaces.

I think SCS is a great company. Their account management team are very professional and understands if we have any issues. Which is very rare lately as the cleaning has been pretty good.
Royal Exchange Hotel TraralgonKate Neave - Assistant Manager
It is with pleasure I provide the following reference as to our professional experience with Nicholas Pastras and the entire SCS Group. SCS were awarded the Outsourced Housekeeping Contract of our 2 accommodation Properties in Geelong, totaling some 188 Studio, One and Two Bedroom Apartments, just over two years ago. The team at SCS are contracted to look after all guest room cleaning, public area cleaning and Supervision through both properties. Through many years of experience working in outsourced environments, it is refreshing to work with a group that treats the properties as their own, and not just another cleaning contract. They are well resourced to easily support the onsite team in times of sharp demand which provides us as operators great comfort during peak periods. Their Management style from Nicholas down, is one of inclusion, collaboration and a “guest is always first” attitude. Without any hesitation, we strongly recommend the team at SCS for any potential contracts in a Hospitality/Hotel/Accommodation based environment
Paradise Valley HotelMark - Management
ALH Group have been utilising Nicholas and the SCS Group teams services for over ten years across several Australian states. Our business is very fast paced and requires an agile and proficient cleaning supplier to meet the time and standards expectations of the pub Industry. In that time, I have always found any members of the operation and management team at SCS Group to be professional, diligent, responsive and always looking for opportunities to improve the service delivery and value to their client. Looking after more than 150 of our venues coupled with 50+ Accommodation facilities, SCS Group has been a very professional and trusted partner for the consistent delivery of all things cleaning and presentation around the country. No period more so did this shine through then during and post the COVID pandemic, which was an incredibly difficult time due to the mass shortage of labor in general. SCS Group were and continue to always be on hand to rectify issues that arise from time to time and continue to improve and implement systems and process to ensure the best possible outcomes are being consistently achieved. If you’re a National Business with multiple locations around the country and looking for robust, ethical and capable soft services supplier, you can engage with confidence the SCS Group Team.
ALH Group Pty LtdPeter Hogg - State Manager VIC - TAS
SCS were awarded the Outsourced Housekeeping Contract of our 2 accommodation Properties in Geelong, totalling some 188 Studio, One and Two Bedroom Apartments, just over two years ago. The team at SCS are contracted to look after all guest room cleaning, public area cleaning and Supervision through both properties. Through many years of experience working in outsourced environments, it is refreshing to work with a group that treats the properties as their own, and not just another cleaning contract.
R Hotel GeelongBruce McAleer - Collective Hotel Manager
I am very happy with the cleaning standards here. I would be happy to recommend SCS Group.
Finsbury HotelLee-Anne Lawrence - Venue Manager

Request an accommodation and hotel cleaning proposal

Complete the form below and our team will prepare a tailored cleaning proposal based on your site, requirements and service scope.