A case study on the labour hire laws
In 2014 the Fair Work Ombudsman investigated claims of exploitation of foreign workers by a large cleaning company, ISS Facility Services Australia Limited, who were contracted to provide cleaning services at the MCG. Get a quote ISS had subcontracted to First Group of Companies Pty Ltd (which is now de-registered) to ‘provide post-event cleaning services at […]
Corporate Social Responsibility
We demonstrate our purpose, values and principles of responsible business through policies on employment, human rights, environment, supply chain and in the conduct we uphold and expect of others. Smart Cleaning Solutions goals are to be reliable & respected corporate citizens. Assurance Our sustainability strategy supports business growth which preserves and protect our planet’s natural […]
The Relationship Between Cleanliness & Customer Satisfaction
What academic research tells us about customer satisfaction in cleaning and hospitality In this article, SCS Group Managing Director, Nicholas Pastras, explores what academic research reveals about customer satisfaction and what it means in a commercial cleaning context. Understanding customer satisfaction is something critical for any business, because a customer’s sense of satisfaction is a […]
The Ugly Truth About Sanitation in Gyms
The amount of pathogens that end up on common items in the gym is a shock to most people, and recently researchers were astonished to discover that free weights used in a gym can contain over 360 times more pathogens and bacteria than the seat on a public toilet, treadmills can contain over 70 times more bacteria than bathroom taps, and exercise bikes can carry […]
5 things a commercial cleaning service must do to be reliable
If you are looking to contract a commercial cleaning service for your company, you are going to come across many service providers, each claiming to be better than the last, so how do you know which one to hire? Before you sign a contract with a commercial cleaner, you should check to make sure that their business […]
Why Hygienic Childcare Services are an Imperative for Working Mums
Choosing a childcare centre with confidence Most mothers agonise over the decision to leave their children in the care of others and return to work. It’s only natural to want peace of mind that your child is in an environment that is safe, engaging and hygienic. Why cleaning standards matter in childcare While safety and […]
Cleaning to prevent the transmission of infectious diseases
Hygienic cleaning practices are important in all public areas, for example toilets, lunchrooms and gymnasiums, but they are even more important in childcare centres, aged care centres, and hospitals because the young, the old and the sick are particularly vulnerable to all sorts of infections. These three groups tend to have weaker immune systems than the rest of us, […]
The Best Way to Clean a Hotel Room
Cleanliness is perhaps the most important factor that guests consider when they are deciding whether or not to return to your hotel. A hotel could have the best amenities, spacious rooms, and delightful receptionists, but no one would want to stay in it for a second time if the rooms were not spotlessly clean during […]
Cleaning Hotel Bathrooms and Toilets
As a general rule, all hotels bathrooms and toilets should be thoroughly scrubbed, cleaned and disinfected after one guest leaves and before the next one checks in. Dirty bathrooms and toilets can be off-putting to guests, and in poorly cleaned facilities, they can even be potential health hazards. The last thing a hotelier wants is […]
Cleaning Vomit from Hotels, Pubs, and Nightclub Floors
If you work at a hotel, a pub or a nightclub, dealing with vomit is pretty much an occupational hazard. Even in the most laid-back or proper establishment, sooner or later someone is going to vomit on the floor. When this happens, you should be prepared. At Smart Cleaning Solutions, one of our specialist areas […]