Integrated Facility Management

In 2014 the Fair Work Ombudsman investigated claims of exploitation of foreign workers by a large cleaning company, ISS Facility Services Australia Limited, who were…

We demonstrate our purpose, values and principles of responsible business through policies on employment, human rights, environment, supply chain and in the conduct we uphold…

Understanding customer satisfaction is something critical for any business, because a customer’s sense of satisfaction is a significant predictor of behavioural intentions, in other words,…

The amount of pathogens that end up on common items in the gym is a shock to most people, and recently researchers were astonished to discover…

Most mothers agonize over the decision to leave their kids under the care of strangers in a childcare facility and go back to work. It's…

Hygienic cleaning practices are important in all public areas, for example toilets, lunchrooms and gymnasiums, but they are even more important in childcare centres, aged care centres, and hospitals…

Cleanliness is perhaps the most important factor that guests consider when they are deciding whether or not to return to your hotel. A hotel could…

As a general rule, all hotels bathrooms and toilets should be thoroughly scrubbed, cleaned and disinfected after one guest leaves and before the next one…

If you work at a hotel, a pub or a nightclub, dealing with vomit is pretty much an occupational hazard. Even in the most laid-back…