Cleaning in food environments is governed by strict Food Safety Standards and regulations. The required process is rigorous and highly documented: it involves a two-step cleaning and sanitisation method that uses approved food-safe chemicals or very hot steam to kill bacteria and eliminate residue. Cleaners must be specially trained in avoiding cross-contamination and providing the necessary proof of cleanliness for health inspections. SCS Group ensures this highly compliant and documented service through specialized training and quality management systems.

High-level cleaning refers to the deep cleaning of areas that are high up and cannot be reached by foot, such as overhead beams, ceilings, light fixtures, and ventilation ductwork. In industrial settings, these areas collect thick layers of dust, cobwebs, and sometimes hazardous residue. This build-up is necessary to remove because it can contaminate products, cause machinery to overheat, or become a fire hazard. Specialised equipment, like scissor lifts and vacuum systems, is used to reach these heights safely. SCS Group uses highly trained personnel and specialised access equipment to manage all high-level cleaning needs safely and effectively.

High-pressure washing uses extremely powerful jets of hot or cold water to remove stubborn, built-up layers that scrubbing can't reach, such as hardened grease, oil, chemical residue, and caked-on mud. It is usually used for deeper, less frequent cleaning on hard exterior surfaces or specific industrial areas. Scrubbing is better for routine maintenance. SCS Group often uses high-pressure cleaning to restore exterior walls, docks, and deeply stained areas to like-new condition.

The cleaning schedule depends entirely on your operation. High-traffic areas (like production floors and restrooms) need cleaning daily or after every shift. Medium-traffic areas (like machinery exteriors and storage zones) usually need weekly or monthly attention. Deep cleaning (ceilings, large air vents, major equipment tear-downs) is typically done quarterly or annually. SCS Group collaborates with clients to design a custom schedule that balances compliance needs with operational requirements.

The industrial cleaning process is a planned, multi-step operation. It starts with a detailed assessment and the creation of a schedule that avoids interrupting production. The team then proceeds with waste removal, followed by specialised cleaning of high-risk areas (like machinery and equipment). The process finishes with floor cleaning and a formal quality check, complete with documentation, to ensure all compliance and safety requirements are met. SCS Group uses a systematic, auditable process to guarantee consistent and reliable service delivery.

Industrial cleaner is the name for highly concentrated chemical products used specifically in factories and plants.They are much stronger than household cleaners. They are used for heavy degreasing to dissolve thick oil and hydraulic fluids; solvents to break down materials like hardened adhesives or paint; and specialised disinfectants to kill pathogens in food or washroom areas. They are essential for removing heavy-duty contaminants that water and regular detergent can't touch. SCS Group ensures all chemicals are handled safely and matched precisely to the contaminant they are intended to remove.

A comprehensive service for a large facility covers far more than just mopping the floor. It typically includes heavy-duty floor care (using motorized machines to scrub and degrease large surface areas), detailed cleaning and lubrication of production machinery, safe removal of industrial dust from high ceilings and air vents (known as high-level cleaning), and the safe handling and disposal of industrial waste.

The main difference is the type of environment, the equipment used, and the goal. Commercial cleaning targets standard business spaces like offices, schools, and retail stores, focusing mainly on hygiene and appearance. Industrial cleaning targets large, complex, and often high-risk spaces like factories, warehouses, and manufacturing plants. It requires heavy-duty equipment (like ride-on scrubbers and special vacuums), specific chemical knowledge to remove industrial contaminants (oils, heavy dust, carbons), and is focused primarily on WHS compliance and machine functionality. SCS Group handles both services, applying the appropriate specialised skills and compliance knowledge to each distinct environment.

Handling chemical spills and hazardous waste is a critical and specialised service that requires specific training and protocols. Professional companies must have dedicated teams ready for emergency response to safely contain, neutralise, and dispose of dangerous materials according to strict environmental and safety regulations. This goes far beyond general cleaning and is essential for maintaining a safe, legally compliant work environment. SCS Group maintains a 24/7 emergency response capability with staff trained in advanced spill containment and safe waste remediation.

Commercial cleaning companies prioritise safety through staff training and clear communication. At SCS Group, safety and knowledge are key. We ensure our staff are well-trained and understand procedures through comprehensive programs and discussions, leading to safe and effective service delivery.

While not all commercial cleaning companies use full-fledged ERP systems, many utilise digital platforms for managing operations and providing client updates. The level of detail and frequency of reporting can differ significantly. SCS Group puts you in control of the information you receive. We offer a fully customisable reporting system, from quick weekly checks to thorough monthly audits, with all findings made available to you instantly through your personalised client portal.

Commercial cleaning companies are required to comply with modern slavery laws and regulations. SCS Group actively upholds this responsibility through its SEDEX registration and participation in SMETA audits. These measures guarantee rigorous ethical labor practices and transparency across our operations and supply chain.