Industrial cleaning services
At SCS Group, we understand the critical role industrial cleaning plays in manufacturing plants, warehouses, factories, and other primary industry. With over 17 years of experience, we are well-equipped to offer unique cleaning plans and ad-hoc services which comply with industry regulations.
Operating across over 1800 sites across in Adelaide and across Australia, SCS Group is well established market leader in industrial cleaning.
What to expect from our industrial cleaning services
SCS Group delivers industrial cleaning services focused on safety, compliance and operational efficiency. Our experienced teams support manufacturing plants, warehouses and industrial facilities with consistent standards and structured service delivery across production areas, storage spaces and critical environments.
SCS Group has been a part of the Australian cleaning industry for 15 years, with 25 years of shared experience between owners. We’ve seen and met the needs of a range of clients, from commercial office cleaners to mid-size office cleaners. Throughout our journey in the cleaning landscape, we’ve worked with our clients to tailor bespoke cleaning solutions for well-known brands like Melbourne Legacy Australia, IOOF, and Zone Bowling.
Our team has created a formula of products that work, and our customers love. Meeting several standards, such as the Cleaning Accountability Framework (CAF), throughout the years, we’ve streamlined our processes to ensure efficient practice and effective time management. In alignment with this, we prioritise regular training for our staff to ensure our practices are held to a high standard. Our business is triple ISO accredited, including:
- ISO 45001:2018 Occupational Health & Safety
- ISO 9001:2015 Quality Management
- ISOL 14001:2015 Environmental Management System
Technology supporting industrial cleaning services
It’s our priority to provide streamlined, effective communication with our customers. We’re here to provide industrial cleaning services, and our solutions answer your unique cleaning challenges. Using the latest technological innovations, our team works alongside you to codesign a scope of work that addresses your challenges and concerns.
Our approach to industrial cleaning and service delivery
We understand the demands of industrial environments, where safety, reliability and minimal disruption are critical to maintaining operations. SCS Group delivers cleaning services supported by structured processes, trained teams and consistent standards across factories, warehouses and production facilities.
With over 17 years’ experience, we work closely with our clients to codesign tailored cleaning solutions that align with operational requirements, site conditions and industry regulations. Every client is supported by a dedicated account manager and real-time visibility through our systems, ensuring clear communication, accountability and responsive service delivery.
Transparency and communication
Ensuring the hygiene and cleanliness of an enormous industrial setting requires organisation and support. We have developed pillars of communication that our clients can rely on. We provide a dedicated account manager who will be the central point of contact for all our clients. Furthermore, our commitment extends to our 24/7 customer service support and helpdesk.
We have also built an online portal Smart Connect which allows direct communication with the account manager as well as real-time access to key information like invoices, statements, quality auditing, spend tracking, online billing, and digital service requests.
Innovative program planning
To stay ahead of the cleaning industry, we design service programs for effective management control. To accomplish the best industrial cleaning for factories or warehouses, we collaborate with clients to develop detailed job descriptions in conjunction with the scope of work.
We customise all systems to line up with the unique operational requirements of each client. Our solutions incorporate skilled professionals and the latest technology to deliver optimal delivery for our cleaning services. Furthermore, the program can be tracked using our interactive customer dashboard for added peace-of-mind.
Invest in our people and processes
We are proud to have a workforce of over 3000 people across Australia. We have recognised that learning and development plays a large role in identifying and formulating action plans for our people.
To stay ahead of the cleaning industry, SCS Group has significantly invested in the upskilling of all our employees to ensure they are experienced with a range of industrial cleaning tasks. Our team of experts are competent when cleaning heavy machinery, industrial floors, production areas, storage spaces, and other critical areas within industrial facilities.
Ad hoc and periodical commercial cleaning services
In addition to our core commercial cleaning and integrated facilities services, SCS Group delivers a range of ad hoc and periodical services including window cleaning, floor stripping and sealing, deep cleaning, steam cleaning, scrubbing, consumables supply and builders cleans.
Window cleaning
Our windows cleaning services as customizable to meet your specific needs, whether you need a one-time cleaning or regular window cleaning services.
Strip and sealing
Our strip and sealing service goes above and beyond. We use a multi-purpose process that includes stripping away old layers of sealant, cleaning the floor thoroughly, an then applying a fresh layer of sealant.
Impact / deep cleaning
Our deep cleaning services are designed to remove dirt, grime, and other contaminants, leaving your business looking and feeling like new.
Steam cleaning
Steam cleaning services for carpets, upholstery, tile and grout, and other hard surfaces.
Scrubbing
We offer scrubbing services for floors, walls, and other hard surfaces to provide prompt deep cleaning solutions.
Builders cleaning
We understand that construction sites can get messy and cluttered. Our builders cleaning services are designed to remove debris, dust, and other contaminants, leaving your construction site ready for its next phase.
General cleaning
We understand that every business has different cleaning needs. Our General cleaning services are designed to keep your business clean and is tailored to your specific requirements.
Consumable cleaning supplies
We offer a wide range of cleaning supplies to meet all your cleaning needs.
Trusted by leading industrial and manufacturing organisations
Leading manufacturers, logistics operators and industrial businesses trust SCS Group to deliver reliable cleaning services, supported by experienced teams, consistent standards and responsive service delivery across their facilities.
Industrial cleaning services across Australia and New Zealand
SCS Group delivers industrial cleaning services across major cities in Australia and New Zealand. Select your location to explore our local capabilities and service coverage.
Frequently asked questions
Looking for general information about our industrial cleaning services? SCS Group is here to help.
What does industrial cleaning mean?
Industrial Cleaning is a specialised, heavy-duty service for facilities like factories, warehouses, and manufacturing plants. It is different because it focuses on removing production-related contaminants such as heavy oils, dust, and grime that regular cleaning products cannot handle. This work requires specialized equipment (like ride-on scrubbers and pressure washers) and chemical expertise. The main goal is to maintain the facility’s safety and keep expensive machinery running correctly.
What are the requirements for food manufacturing cleaning?
Cleaning in food environments is governed by strict Food Safety Standards and regulations. The required process is rigorous and highly documented: it involves a two-step cleaning and sanitisation method that uses approved food-safe chemicals or very hot steam to kill bacteria and eliminate residue. Cleaners must be specially trained in avoiding cross-contamination and providing the necessary proof of cleanliness for health inspections. SCS Group ensures this highly compliant and documented service through specialized training and quality management systems.
What is ``high-level cleaning,`` and why is it necessary for a factory or warehouse?
High-level cleaning refers to the deep cleaning of areas that are high up and cannot be reached by foot, such as overhead beams, ceilings, light fixtures, and ventilation ductwork. In industrial settings, these areas collect thick layers of dust, cobwebs, and sometimes hazardous residue. This build-up is necessary to remove because it can contaminate products, cause machinery to overheat, or become a fire hazard. Specialised equipment, like scissor lifts and vacuum systems, is used to reach these heights safely. SCS Group uses highly trained personnel and specialised access equipment to manage all high-level cleaning needs safely and effectively.
What is the benefit of high-pressure washing versus just scrubbing the floor?
High-pressure washing uses extremely powerful jets of hot or cold water to remove stubborn, built-up layers that scrubbing can’t reach, such as hardened grease, oil, chemical residue, and caked-on mud. It is usually used for deeper, less frequent cleaning on hard exterior surfaces or specific industrial areas. Scrubbing is better for routine maintenance. SCS Group often uses high-pressure cleaning to restore exterior walls, docks, and deeply stained areas to like-new condition.
How often should a factory or warehouse actually be cleaned?
The cleaning schedule depends entirely on your operation. High-traffic areas (like production floors and restrooms) need cleaning daily or after every shift. Medium-traffic areas (like machinery exteriors and storage zones) usually need weekly or monthly attention. Deep cleaning (ceilings, large air vents, major equipment tear-downs) is typically done quarterly or annually. SCS Group collaborates with clients to design a custom schedule that balances compliance needs with operational requirements.
What is the industrial cleaning process?
The industrial cleaning process is a planned, multi-step operation. It starts with a detailed assessment and the creation of a schedule that avoids interrupting production. The team then proceeds with waste removal, followed by specialised cleaning of high-risk areas (like machinery and equipment). The process finishes with floor cleaning and a formal quality check, complete with documentation, to ensure all compliance and safety requirements are met. SCS Group uses a systematic, auditable process to guarantee consistent and reliable service delivery.
What is industrial cleaner used for?
Industrial cleaner is the name for highly concentrated chemical products used specifically in factories and plants. They are much stronger than household cleaners. They are used for heavy degreasing to dissolve thick oil and hydraulic fluids; solvents to break down materials like hardened adhesives or paint; and specialised disinfectants to kill pathogens in food or washroom areas. They are essential for removing heavy-duty contaminants that water and regular detergent can’t touch. SCS Group ensures all chemicals are handled safely and matched precisely to the contaminant they are intended to remove.
What is included in industrial cleaning?
A comprehensive service for a large facility covers far more than just mopping the floor. It typically includes heavy-duty floor care (using motorized machines to scrub and degrease large surface areas), detailed cleaning and lubrication of production machinery, safe removal of industrial dust from high ceilings and air vents (known as high-level cleaning), and the safe handling and disposal of industrial waste.
What is the difference between commercial cleaning and industrial cleaning?
The main difference is the type of environment, the equipment used, and the goal. Commercial cleaning targets standard business spaces like offices, schools, and retail stores, focusing mainly on hygiene and appearance. Industrial cleaning targets large, complex, and often high-risk spaces like factories, warehouses, and manufacturing plants. It requires heavy-duty equipment (like ride-on scrubbers and special vacuums), specific chemical knowledge to remove industrial contaminants (oils, heavy dust, carbons), and is focused primarily on WHS compliance and machine functionality. SCS Group handles both services, applying the appropriate specialised skills and compliance knowledge to each distinct environment.
What is industrial chemical cleaning?
Handling chemical spills and hazardous waste is a critical and specialised service that requires specific training and protocols. Professional companies must have dedicated teams ready for emergency response to safely contain, neutralise, and dispose of dangerous materials according to strict environmental and safety regulations. This goes far beyond general cleaning and is essential for maintaining a safe, legally compliant work environment. SCS Group maintains a 24/7 emergency response capability with staff trained in advanced spill containment and safe waste remediation.
How do commercial cleaning companies generally structure their account management to support client relationships?
Commercial cleaning companies often assign a dedicated point of contact to each client to ensure clear communication and efficient issue resolution. This account manager typically is the primary contact for all inquiries and will conduct regular site visits. At SCS Group in Australia, all client sites, regardless of size, are allocated a dedicated Customer Service Manager as their primary point of contact. This manager is your 24/7 go-to person for any and all queries and will visit your site at a mutually agreed-upon frequency.
How do commercial cleaners report monthly on their services?
Cleaning companies often provide reports tailored to client needs, sometimes online. SCS Group offers customisable monthly reporting, including weekly informal checks and detailed monthly audits, available live in your client portal.
What training and support is typically provided to cleaners at commercial cleaning companies?
Cleaning companies usually give their workers basic training on how to do the job and what’s expected. At SCS Group, all our staff go through a mandatory training course where they have to show they can do the cleaning tasks and also understand the rules in writing.
Industrial cleaning services capability statement
Download our industrial cleaning capability statement to learn more about our industrial cleaning services, approach and experience.
SCS Group sponsors good causes in Australia
We’ve hit a strike with tenpin bowling Australia
The Tenpin Bowling Australia and its outstanding community programs are proud partners of SCS Group. We think that sports have the ability to strengthen a sense of community, and we hope that this relationship will help us spread that belief throughout the country. It is an honor to sponsor initiatives like Bowl Patrol, which provide inclusive opportunities for all Australians while also introducing the younger generation to the joys of bowling.
SCS Group proudly supports our veterans with Melbourne legacy
We are focused on making a positive impact within the community, and we are proud to support the incredible work that Melbourne Legacy does to honor and support the families of our veterans.
SCS Group creates positive impact with Disability Sport & Recreation in Victoria
SCS Group was able to take part in and sponsor this yearly sporting event, which opened up new avenues for promoting disability sports in Victoria and having a beneficial impact on our community.
Industrial cleaning client testimonials
Hear what our clients say about our industrial cleaning services and the results we deliver across their workplaces and facilities.
Request an industrial cleaning proposal
Complete the form below and our team will prepare a tailored industrial cleaning proposal based on your requirements and service scope.