People & Culture
Our people make the difference
Our people shape every client experience and every service outcome.
Across Australia and New Zealand, SCS Group brings together thousands of service personnel, operational leaders and support specialists. We aim to provide the training, systems, leadership and workplace support people need to perform with confidence and build meaningful careers.
A workplace built on respect and opportunity
We want every person at SCS Group to feel respected, supported and clear about the contribution they make.
Our approach combines practical on-site support with structured recruitment, onboarding, training, recognition, communication and development. As the organisation grows, we are strengthening the consistency of the employee experience across roles, locations and working arrangements.
Great Place to Work Certified
SCS Group has been Great Place to Work Certified for three consecutive years.
The certification is based on employee feedback and recognises the culture our people experience. It also gives us a clear benchmark for listening, learning and improving as the organisation continues to grow.
Discover why SCS Group has been recognised as a Great Place to Work® three years running
Diversity, equity and inclusion through SCS Together
SCS Together is our diversity, equity and inclusion strategy for 2026–2029. It represents unity, respect and inclusion – the belief that when we stand
together, we grow stronger together.
Through SCS Together, we are building a workplace where every person feels valued, respected and empowered to thrive. The strategy embeds inclusion across recruitment, training, engagement, career development, leadership accountability and supplier relationships, with a focus on representation, fairness, inclusion and continuous improvement.
SCS Together represents unity, respect, and inclusion – the belief that when we stand together, we grow stronger together.
Leadership commitment
Ensuring leaders model and champion inclusive behaviour.
Continuous improvement
Measuring progress, listening to feedback and adapting our approach.
Community connection
Working with suppliers, clients and partners who share our commitment to inclusion.
Our DEI commitments
SCS Together focuses on six goals
Representation
Building a workforce that reflects the communities and clients we serve.
Fairness
Supporting equitable access to growth, recognition and advancement.
Inclusion
Fostering a culture where people feel heard, respected and able to contribute.
Our DEI commitments
SCS Together focuses on six goals
Representation
building a workforce that reflects the communities and clients we serve.
Fairness
supporting equitable access to growth, recognition and advancement.
Inclusion
fostering a culture where people feel heard, respected and able to contribute.
Leadership commitment
ensuring leaders model and champion inclusive behaviour.
Continuous improvement
measuring progress, listening to feedback and adapting our approach.
Community connection
working with suppliers, clients and partners who share our commitment to inclusion.
Employment pathways and community inclusion
SCS Group is committed to breaking down barriers to employment and creating inclusive pathways into meaningful work. Where possible, we recruit locally, helping strengthen workforce connection while creating opportunities for people from diverse backgrounds and circumstances.
Programs vary by location, role and partnership, with a focus on building practical, sustainable pathways and reporting progress responsibly.
Our current and developing areas of focus include:
Aboriginal and Torres Strait Islander employment
Comprehensive recruitment, retention, development and career progression programs that honor cultural values and create meaningful opportunities.
People with disability
Ensuring respectful, inclusive and accessible workplaces through workplace adjustments, training and culturally safe practices.
Individuals facing disadvantage
Supporting long-term unemployed individuals through targeted training programs and community partnerships that address barriers to employment.
New arrivals and refugees
Creating welcoming pathways for new Australians through mentorship, skills recognition and culturally appropriate support systems.
Skills development programs
Comprehensive training initiatives that build capabilities, confidence and career pathways across all our employment programs.
Community partnerships
Collaborative relationships with community organizations, social enterprises and Indigenous-led initiatives to create sustainable employment outcomes.
Learning, recognition and wellbeing
We support people through structured onboarding, role-specific training, operational coaching and opportunities to develop. We also recognise strong performance and the everyday contribution our teams make to clients and communities.
Our approach to wellbeing continues to evolve, with a focus on safe work, respectful leadership, accessible support and open communication.